Terms & Conditions
Website & commercial policy
Terms & Conditions
General terms for use of this website, catalogue enquiries, samples and B2B custom manufacturing discussions.
Last updated: August 18, 2026
These website policies provide general information. A signed contract, accepted quotation, purchase order acknowledgement or agreed Incoterm takes priority for a specific transaction. Customers should obtain independent legal advice for their circumstances.
Website information
The website provides general capability and catalogue information. Images, colours, materials, indicative MOQs, lead times and sample concepts are not a binding offer and may change. A commercial commitment exists only when scope, price, payment, specification and timing are accepted in writing by authorised parties.
Quotations and orders
Quotations are based on the information supplied and are valid for the period stated. Prices may exclude freight, duty, tax, testing, tooling, bank charges or other items unless specifically included. An order is subject to written acceptance, agreed payment and completion of required approvals.
Samples and approvals
Samples are development references and may involve a fee and freight. The customer must review fit, measurements, materials, colour, artwork, branding, labels and packaging. Approval authorises production against the agreed specification; later changes may affect price, minimum, waste and delivery.
MOQ, tolerances and substitutions
Minimum quantities depend on material, colour, component and packaging minimums. Reasonable manufacturing tolerances for measurement, shade, placement and quantity must be agreed for the product. No material or component substitution that materially changes the approved product should be made without written agreement.
Customer materials and intellectual property
The customer warrants that it has the right to use supplied names, logos, artwork, designs, samples and instructions and that they do not infringe third-party rights. Ownership and permitted use of newly created patterns, tooling, artwork or development work must be stated in the commercial agreement. Confidential information should be identified and may be protected by a separate confidentiality agreement.
Payment, production and delivery
Payment schedule, currency, bank details, production start conditions and delivery basis are stated in the quotation or order confirmation. Estimated dates depend on timely approvals and customer inputs. Shipping, risk, import clearance, duty and insurance follow the agreed Incoterm and shipping documents. See Shipping & Delivery.
Inspection, claims and remedies
Customers should inspect goods promptly and submit a documented claim within the period agreed for the order. Remedies are assessed against the approved specification, affected quantity and cause, and may include repair, replacement, credit or another written solution where appropriate. See Returns & Claims.
Liability and force majeure
To the extent permitted by law, neither party is liable for indirect, incidental or consequential loss unless a signed agreement states otherwise. Aggregate liability should not exceed the amount paid for the affected goods, except where liability cannot legally be limited. Neither party is responsible for delay caused by events beyond reasonable control, but must notify the other and take reasonable steps to reduce impact.
Governing terms and disputes
The governing law, forum and dispute process for a transaction should be stated in its signed contract or accepted commercial terms. If not stated, the parties should first attempt good-faith commercial resolution and then use a court or forum with lawful jurisdiction. No website text replaces mandatory rights that cannot be excluded.
Contact
Questions about these terms may be sent to frank@fjtianchenggarments.com or to 15-F 1511, Area A, Global Plaza, 158 Wusi Rd., 350003 Fuzhou, Fujian, China.